NHS Somerset CCG sees the improvement of quality and patient safety to be at the heart of what we do, ensuring that the services we commission provide high quality safe care to patients and their families and carers. We have a number of ways of doing this such as:
- Monitoring the quality and safety of services in the community and the local hospital
- Working with community and hospital services to improve quality for patients by setting and agreeing quality improvement plans
- Monitoring and investigating healthcare acquired infections
- Reviewing incidents and Serious Incidents Requiring Investigation (SIRIs) to ensure we learn and share lessons about patient safety
- Undertaking clinical reviews of the services we commission
- Listening to patient experiences and monitoring complaints to make improvements
- Analysing mortality rates and a range of national and local quality measurements
- Having clear roles and responsibilities to safeguard the wellbeing of children, young people and adults.
The CCG Governing Body has set up a Quality and Patient Safety Sub-committee. This group looks in detail at the information available. This committee also analyses data from different sources to identify where problems might be occurring. A Quality Report forms part of the CCG Governing Body meeting.
The CCG is also represented at the multi-agency NHS England Quality Surveillance Group. This sharing of information helps give a wider understanding of the quality challenges in local hospital and community services.
The latest reports published regarding the quality of local services and the experience of patients can be found on this page.