To ensure we have patient voices in our decision-making, we encourage members of the public to become active in our engagement groups and committees. This way, service user perspectives are better represented and we can more readily incorporate your contributions and address your concerns in a cooperative way.
The links on the right detail the work and functions of various engagement groups and committees that support commissioning locally, and gives information on how members of the public can become involved. Our Governing Body meetings are open for the public to attend. Click on the link on the right to find out more.
Our engagement pyramid shows how feedback given by patients and the public feeds into our Governing Body. For example patient feedback from GP practices gets fed into local Patient Participation Groups (PPGs). The PPG chairs meet with us quarterly and tell us about patient concerns and views. We respond and decisions are fed back to patients. The Somerset Engagement and Advisory Group (SEAG), includes members of the public and local organisations from Somerset localities. Members of SEAG also sit on the Governing Body. Lay users are patients and/or members of the public and some are representatives on the Governing Body.
Our engagement pyramid shows how patient voices and these groups interconnect to influence the Governing Body. This ensures that decision makers of the CCG hear from the patients and the public about the services that we commission.