NHS Somerset Clinical Commissioning Group will respond to any complaint made about the services we commission for people in the Somerset area, as long as we have the patient's consent to do so.
We may not be able to investigate your complaint if:
- you are an NHS employee and your complaint relates to your contract of employment
- you have stated that you are taking legal action against NHS Somerset Clinical Commissioning Group
- your complaint relates to medical care that you have received privately (not NHS funded)
- your complaint is about a matter that we are, or are considering, taking disciplinary action against an employee