Listening to patients, carers and staff, learning from what they say when things go wrong and take action to improve patients’ safety.
Sign up to Safety is designed to help realise the ambition of making the NHS the safest healthcare system in the world by creating an environment devoted to continuous learning and improvement. This ambition is bigger than any individual or organisation and achieving it requires us all to unite behind this common purpose. We need to give patients confidence that we are doing all we can to ensure that the care they receive will be safe and effective at all times.
We all recognise that healthcare carries some risk and while everyone working in the NHS works hard every day to reduce this risk, harm still happens. Whenever possible, we must do all we can to deliver harm free care for every patient, every time, everywhere. We must be open with our patients and colleagues about the potential for things to go wrong and for people to get hurt, and most of all, we must continuously learn from what happens in order to improve.
We all accept and embrace the learning that is needed when patients are harmed and we all know it imperative to raise concerns.
That is why NHS Somerset Clinical Commissioning Group has joined the Sign up to Safety Campaign. This campaign will support people to feel safe to speak up when things do go wrong. Everyone involved in caring for patients, and those in roles supporting care for patients, needs to know that they can have these conversations and that they will be heard – they can save lives.
Everyone involved in caring for patients can make a difference. By harnessing the talent and enthusiasm across the health and care system, together we can make enduring changes to improve safety, halve avoidable harm and most importantly make a positive difference to the people we care for. Together, as a whole healthcare system, we can save 6,000 lives over the next three years.
As part of the campaign we have signed up to five core pledges: put safety first; be honest; continually learn; collaborate; be supportive.
The five core pledges are important foundations for making sure people feel safe in raising concerns and reporting mistakes. They also help create an environment where we know we can work together to design and make changes which make a difference.
The SafetyNet newsletter is one of the ways in which we support the development of continuous quality improvement for healthcare services in Somerset. To read our newsletter, click on the following links:
Safety Net Summer 2018
Safety Net January 2018
Safety Net Christmas 2016
Safety Net Summer 2016
Safety Net Autumn 2015
We are also placing information leaflets in GP surgeries and talking to patient and carer groups about the role they can play identifying risks to loved ones.
You can view or download the leaflet by clicking this link: How to make sure your healthcare is safe
Read the latest blogs on NHS England's Sign up to Safety website from Karen Taylor, our Head of Patient Safety and Governance:
How conversations can lead you somewhere new
How can patients make sure they are safe?