Somerset Clinical Commissioning Group

care home support team

In 2015 Somerset Clinical Commissioning Group commissioned the Care Home Support Team, to support nursing homes with improving quality and reducing avoidable hospital admissions.

The team is made up of Jacqui Cross (infection control specialist nurse), Michelle Bell (registered nurse), Holly Stockdale (social worker),  Ana Alves (medicines manager), and Charlotte Brown (safeguarding lead nurse).

The team can support nursing homes with infection control, clinical matters such as pressure ulcer prevention, training and revalidation, safeguarding, mental capacity, and DOLS, and optimising medicines. 

The team can provide this support over phone or email.  

They can also visit.  During these visits, the team can provide 1:1 support to managers, awareness-raising workshops for entire staff teams, and/or review documentation.  

The team also run quarterly Learning Engagement Meetings with the acute trusts and nursing homes, where issues with hospital admissions and discharges are discussed and resolved, and guest speakers provide practice updates.  

Finally, the team produce a quarterly newsletter for the nursing homes. 

Nursing homes are able to self-refer for support by phone/email.  If you are working with a nursing home that may benefit from the team’s support, please advise them of this before contacting us at 


Information on infection control


Contact Somerset CCG by phone or email

01935 384000 


Enter your full postcode

Enter your full postcode

Enter your full postcode

Enter your full postcode


EasySite CMS Powered by EasySite Web CMS